HP Deskjet D2560 Printer - Printouts have horizontal streaks or lines

background image

Printouts have horizontal streaks or lines

Try the following solutions if your printout has a lines, streaks, or marks on it that run side-
to-side across the width of the page.

Solution 1: Make sure the paper is loaded correctly

Solution 2: Check the print quality setting

Solution 3: If the print cartridge was dropped, wait for it to recover

Solution 4: Clean the print cartridge nozzles

Solution 5: Clean the print cartridges

Solution 1: Make sure the paper is loaded correctly

Solution:

Make sure the paper is loaded correctly.

For more information, see:

Print documents

Print photos

Cause:

The paper was not feeding properly or was not loaded correctly.

If this did not solve the issue, try the next solution.

Chapter 11

98

Troubleshooting

T

roub
les
hoot

ing

background image

Solution 2: Check the print quality setting

Solution:

Check the quality setting. Use a higher quality setting to increase the

amount of ink used for printing.
For more information, see:

Change the print speed or quality

Maximum dpi

Cause:

The print quality setting was set too low.

If this did not solve the issue, try the next solution.

Solution 3: If the print cartridge was dropped, wait for it to recover

Solution:

Allow half an hour for the print cartridge to recover.

Cause:

A print cartridge was jarred or handled roughly during installation.

If this did not solve the issue, try the next solution.

Solution 4: Clean the print cartridge nozzles

Solution:

Check the print cartridges. If it looks as though there are fibers or dust

around the ink nozzles, clean the ink nozzle area of the print cartridge.
For more information, see:

Manually clean print cartridges

Cause:

The print cartridge nozzles needed to be cleaned.

If this did not solve the issue, try the next solution.

Solution 5: Clean the print cartridges

Solution:

Check the estimated ink levels remaining in the print cartridges.

NOTE:

Ink level warnings and indicators provide estimates for planning

purposes only. When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace the print cartridges until print quality becomes unacceptable.

If there is ink remaining in the print cartridges, but you are still noticing a problem,
print a self-test report to determine if there is a problem with the print cartridges. If the
self-test report shows a problem, clean the print cartridges. If the problem persists,
you might need to replace the print cartridges.
For more information, see

Print a test page

.

Cause:

The print cartridges needed to be cleaned or there was insufficient ink.

Print quality is poor

99

Trou

bles

ho

ot

ing